Recently, the Ft. Smith Police Dept. has seen examples of ransomware resurfacing. The ransomware most often attempts to make its victims believe his or her computer is infected with
child pornography. We have never seen this to be the case and it is simply an attempt to extort money from you to remove the ransomware. Please do not give money to anyone but a reputable
computer repair service to remove this malware. Refer to the information below and if you still have questions, please call a member of the Ft. Smith Police Dept.’s Computer Forensics Team.
The following is taken directly from Microsoft’s website.
Ransomware is a kind of malware
(malicious software) that criminals install on your computer so they can lock it from a remote location. Ransomware generates a pop-up window, webpage, or email warning from what looks like an official authority.
It explains that your computer has been locked because of possible illegal activities on it and demands payment before you can access your files and programs again.
Ransomware is usually installed when you open a malicious email attachment or when you click a malicious link in an email message or instant message or on a social networking site or other website. Ransomware can
even be installed when you visit a malicious website.
There are several free ways to help protect your computer against ransomware and other malware:
To detect and remove ransomware and other malicious software that might be installed on your computer, run a full-system scan with an appropriate, up-to-date, security solution. The following Microsoft
products can detect and remove this threat:
For more information, see Help protect your PC with Microsoft Security Essentials.