Inside the FSPD - Employment Opportunities - Telecommunicator

Telecommunicator           Salary Range: Entry: $13.90 / Maximum: $21.25 ($28,912.00 / $44,200.00)
The Telecommunicator's responsibility is to serve as the primary contact between the Ft. Smith Police Department and the citizens of Ft. Smith and surrounding areas. Processing information given by citizens and relaying it to the proper emergency service. Also to provide communications between this department and other agencies. Interested applicants must be available to work any shift; mornings, afternoons, or nights. This is a fast paced environment and you must have a thorough operational knowledge of the use of personal computer systems, as well as various software packages. You may email completed applications to: recruiting@fortsmithpd.org or submit them to Human Resources for the City of Fort Smith.

For further details contact the Recruiting Coordinator for the Fort Smith Police Department.


Essential Duties and Responsibilities
  1. Operate appropriate radio channels

  2. Answer emergency and non-emergency phone lines

  3. Operate various computer applications

  4. Monitor status of police and fire personnel

  5. Respond to a variety of requests from personnel


Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education / Experience
High School diploma or GED is required.


Other Skills and Abilities
The incumbent must be able to perform all of the duties and functions as defined in the job description for the City of Fort Smith. The incumbent must be able to type, multi-task, make important decisions quickly, and handle incoming calls and process information promptly while under stress. The incumbent must work well with others and have excellent communication skills in both oral and written forms. Organizational skills and close attention to details are required to successfully perform this job. The incumbent must have thorough operational knowledge of the use of a personal computer system, as well as various software packages.


Salary and Benefits
The Fort Smith Police Department offers an exceptional entry-level salary and benefits package. Please take a moment to review the benefits outlined below Again, if you have any questions please feel free to contact the Recruiting Coordinator for additional information.
  • Additional Benefits

    • 10 Days Paid Vacation after 1st Year
    • 96 Hours Sick Leave per year up to 960 hours
    • 11 Paid Holidays per year
    • Longevity Pay
    • Necessary Equipment Furnished
    • Tuition Assistance for Continuing Education
    • Health, Dental, Vision and Life Insurance Package
    • Employee’s Federal Credit Union
    • City provided Retirement Income Plan

Work Environment
The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions provided that accommodations comply with the City of Fort Smith's Alternate Duty Policy. The noise level in the work environment while within the Police Department is usually moderate.