911 Communications - Education Beat

Increase of 911 Calls
Over the past several years, the Fort Smith Police Department has experienced an influx of both emergency and non-emergency calls. Although the majority of the calls to our 911 lines are legitimate emergencies, there has been an increase in non-emergency calls coming in on the 911 lines. Some examples include: Calling for general information, looking for non-emergency phone numbers, and calling for officers on police matters that do not include the threat to life or property.

Another unspoken issue is disconnected cell phones with the increase in availability of cell phones in the past decade, we have had a growing trend of pocket dials and young children calling 911 from disconnected cell phones. Many people do not realize that all cell phones can call 911 whether the service is active or not. Taking the battery out is the only way to ensure that it will not dial 911

Safety Tip Sheet - "911 Education Beat"
The "911 Education Beat" includes valuable safety tips and ideas such as: how to keep your family and home safer, a question and answer section, and an events calendar. In addition, there is also information on 911 that citizens should know - including accidental dialing of 911, keeping charged non-working phones away from children, locking phone keypads to ensure not accidentally dialing 911, and information on how to submit a person for a "9-1-1 Pride Award". These are just a few of the sections available on the tip sheet.

You can email us at Samantha.Wagner@Fortsmithpd.org or contact the 911 Education Beat by calling (479) 709-5027.